FAQs

Account (8)

How do I get a library card?

To sign up for a library card, visit a LARL location near you. You may print off an application here to bring with you. Those eligible for a LARL library card include:

Any resident with an address within the Lake Agassiz Regional Library region, with the exception of those residing within the city limits of East Grand Forks, regardless of age, who shows an acceptable proof of address, may register for a library card at any LARL agency.

  • Persons who own real property in the region and provide proof of such, even though they reside elsewhere, are eligible for a library card. Library cards may also be issued to all members of their families living at the same address. A note will be added to the customer’s record stating that the customer owns property in the LARL region.
  • Students enrolled at schools and colleges who reside in the region and provide proof of such are eligible for a library card.
  • Nursing homes, hospitals, retirement centers, prisons, businesses, childcare providers and their agencies with an address within the region may apply for borrowing privileges for their institutional library needs.
  • Residents who are unable to visit the library due to physical or other disability and live within the region, may apply for borrowing privileges for their homebound library needs.
  • Non-residents with a current valid library card from a library which has a reciprocity agreement with LARL will be entitled to limited library use.
  • Non-residents not otherwise eligible for a library card may apply for a Fee Card by payment of an annual fee. This card entitles the person, and members of their immediate family living at the same address, use of the library for one year from date of issue. Fee Card customers are entitled to limited library use. East Grand Forks residents are eligible for this type of card.

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How do I log into my account?

Click here to log into your library account.  You will need your 14-digit barcode number and the PIN you created.

If you’ve yet to secure a PIN, all you need to do is enter your barcode, leave the PIN field blank and click “submit.” You will be redirected to a page that lets you enter a PIN.

A PIN is just like a password. The word PIN stands for Personal Identification Number. Usually a PIN is 4 or more numbers, but you can use letters as well. We require a PIN for security reasons. If you happen to lose your library card, your card is protected by your PIN and an unauthorized user will be unable to access or use your account through the Web Catalog.

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How do I renew my Library Account?

If you receive an error when logging into your LARL Digital Library account that says your account is expired you will need to contact your home library and speak to a staff member there.  Library accounts expire every 3 years from the time they are created or last renewed.  When you contact your home library they will review your account information to make sure we have up to date information.  You may need to provide proof of current residency or property ownership.

Please visit our hours and location page to see how to contact your home Library.

FAQ

Why do Library Accounts Expire?  LARL has to ensure that only those that live or own property and pay taxes in our region have access to LARL resources.  Accounts expiring and needing to be renewed is an important part of making sure we have up to date information for our customers.  It also ensures that lost or forgotten accounts don’t remain active for long periods of time.

But this has never happened to me before?  Library accounts have always expired after 1 to 3 years.  Back when the only way to use the Library was to come in and check out books, your renewal would just happen during the check out process.  Now that you can use the LARL Digital Library from home the renewal doesn’t happen automatically.

Why wasn’t I notified before my account expired?  Our system doesn’t come with this capability built in.  We are working on adding this feature since we realize that it is frustrating to lose access without any warning.

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How do I renew my items?

You can renew what you’ve checked out one time…unless someone else is waiting for it. Then you have to bring it back. Everyone shares. Isn’t that great?!

Here’s how you renew:

1) Go to My Account and enter your Library Card Number and Pin.

2) Go to Items Checked Out and highlight what you’d like to keep longer.

3) Renew your selected items and enjoy your stuff for three more weeks! (We want our DVDs back in one week please. Those are wildly popular around these parts.)

Insider Tip #1!
If the item is overdue, this renewing online business will be a no-go. Just call your friendly local library and our staff will be able to help!

Insider Tip #2!
Sometimes you’ll get a message that there is a problem with your account and that just means that your local librarian wants to make sure we have all your contact information up-to-date. Or, unfortunately, you have a fine higher than $30, in which case we can’t lend you anything else until you bring our stuff back.

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How do I request an item in the collection?

When you find an item in the online catalog that is not currently available at your branch (either it is checked out or at another branch), simply click the “request” button on your screen. You’ll be asked to provide your 14-digit barcode number and your PIN.

Requests & Interlibrary Loan

Click on any item in our Classic Catalog  or Encore Catalog  and follow the instructions to request the item.

Lake Agassiz Regional Library always strives to help you locate library material. At times, LARL is unable to fill your material request. Luckily, LARL partners with the MnLINK network to help you find what you’re seeking. See below for instructions to guide your search for interlibrary loan material.

Check the Lake Agassiz Regional Library’s catalog first, please!

Use Interlibrary Loan to request a book or other item that is not available through Lake Agassiz Regional Library. “Not available” means:

  • Not owned by Lake Agassiz Regional Library
  • All copies of an item are long overdue or missing

Note: Interlibrary loan requests placed for items owned by the Lake Agassiz Regional Library system will be canceled.

Are you looking for something new?

If the item you are looking for has been published in the last 12 months, please make a suggestion for purchase (You will need to login to your account first).

logo mnlink How do I request an item in the collection?

 

 

Use the MnLINK Gateway to search libraries across Minnesota and request items not owned by Lake Agassiz Regional Library.

If you are new to MnLINK or Interlibrary Loan, please visit our Getting Started page.

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How can I get a book or other item the library does not own?

If you are looking for an item that is not in the LARL collection, you can often still obtain the item, either by requesting that the library purchase the item, or by borrowing the item from a library outside of the LARL system.

If you would like to suggest that the library purchase a particular item, click here.

logo How can I get a book or other item the library does not own?You can search other Minnesota libraries by using MnLINK, a catalog of most libraries in Minnesota. You only need your 14-digit barcode number to request items through MnLINK. Items will be sent to the library you specify.

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What should I do if I lose my library card?

If you lose your library card, we suggest contacting your local branch right away so library staff can place a block on your account. This prevents someone else from checking items out on your card if they happen find it. Doesn’t hurt to be on the safe side, right? When it is convenient for you, stop by your local branch and get a new library card, free of charge!

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What is a PIN and how can I get one?

Your PIN may be any combination of four or more characters and is needed to check your account, request materials online, or view LARL’s online resources from a remote location. If you already have a card, but not a PIN, you may create and enter your new PIN by visiting our Online Catalog and clicking on My Account.

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General (12)

How do I contact my nearest LARL location?

You can find contact information for all LARL locations on our Locations & Hours page. Don’t be shy!

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Can I suggest that the library purchase a book or other item?

You betcha! Click here to suggest a purchase. You will need your 14-digit barcode number and PIN in order to log in.

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How can I find jobs at the library?

A list of current employment opportunities will appear on our employment page.

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How do I get a library card?

To sign up for a library card, visit a LARL location near you. You may print off an application here to bring with you. Those eligible for a LARL library card include:

Any resident with an address within the Lake Agassiz Regional Library region, with the exception of those residing within the city limits of East Grand Forks, regardless of age, who shows an acceptable proof of address, may register for a library card at any LARL agency.

  • Persons who own real property in the region and provide proof of such, even though they reside elsewhere, are eligible for a library card. Library cards may also be issued to all members of their families living at the same address. A note will be added to the customer’s record stating that the customer owns property in the LARL region.
  • Students enrolled at schools and colleges who reside in the region and provide proof of such are eligible for a library card.
  • Nursing homes, hospitals, retirement centers, prisons, businesses, childcare providers and their agencies with an address within the region may apply for borrowing privileges for their institutional library needs.
  • Residents who are unable to visit the library due to physical or other disability and live within the region, may apply for borrowing privileges for their homebound library needs.
  • Non-residents with a current valid library card from a library which has a reciprocity agreement with LARL will be entitled to limited library use.
  • Non-residents not otherwise eligible for a library card may apply for a Fee Card by payment of an annual fee. This card entitles the person, and members of their immediate family living at the same address, use of the library for one year from date of issue. Fee Card customers are entitled to limited library use. East Grand Forks residents are eligible for this type of card.

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Can I provide feedback?

Yes you can, and please do! Feedback from community members helps us to serve you better! Feedback is welcomed in person, over the phone, via email, or by filling out this online form. If you wish to contact your local branch, visit our hours and locations page for contact information.

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Can I volunteer?

Why, yes! Volunteer needs and opportunities differ at each branch location. Visit your nearest branch to fill out a volunteer application.

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Can I donate money?

Well, twist our arms! Cash donations are graciously accepted in person at each LARL location, or via our PayPal account.

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When is the library closed/what are holiday hours?

Holiday Closings

Sun

April 20, 2014 Easter Sunday

Mon

May 26, 2014 Memorial Day

Fri

July 4, 2014 Independence Day

Mon

September 1, 2014 Labor Day

Mon

October 13, 2014 All Staff Day (All branches, LINK Sites and regional office closed.)

Tue

November 11, 2014 Veterans Day

Wed

November 26, 2014 Thanksgiving Eve (All LARL branches and LINK Sites close by 5:00 pm)

Thu

November 27, 2014 Thanksgiving Day

Wed

December 24, 2014 Christmas Eve (All LARL branches and LINK Sites close at noon)

Thu

December 24, 2014 Christmas Day

Wed

December 31, 2014 New Year’s Eve (All LARL branches and LINK Sites close by 5:00 pm)

Thu

January 1, 2015 New Year’s Day

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How do I renew my items?

You can renew what you’ve checked out one time…unless someone else is waiting for it. Then you have to bring it back. Everyone shares. Isn’t that great?!

Here’s how you renew:

1) Go to My Account and enter your Library Card Number and Pin.

2) Go to Items Checked Out and highlight what you’d like to keep longer.

3) Renew your selected items and enjoy your stuff for three more weeks! (We want our DVDs back in one week please. Those are wildly popular around these parts.)

Insider Tip #1!
If the item is overdue, this renewing online business will be a no-go. Just call your friendly local library and our staff will be able to help!

Insider Tip #2!
Sometimes you’ll get a message that there is a problem with your account and that just means that your local librarian wants to make sure we have all your contact information up-to-date. Or, unfortunately, you have a fine higher than $30, in which case we can’t lend you anything else until you bring our stuff back.

Permalink.

What should I do if I lose my library card?

If you lose your library card, we suggest contacting your local branch right away so library staff can place a block on your account. This prevents someone else from checking items out on your card if they happen find it. Doesn’t hurt to be on the safe side, right? When it is convenient for you, stop by your local branch and get a new library card, free of charge!

Permalink.

What is a PIN and how can I get one?

Your PIN may be any combination of four or more characters and is needed to check your account, request materials online, or view LARL’s online resources from a remote location. If you already have a card, but not a PIN, you may create and enter your new PIN by visiting our Online Catalog and clicking on My Account.

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Internet (1)

How do I connect to the wireless?

wifi zone How do I connect to the wireless?LARL provides public wireless internet access (WI-FI/802.11bg) at every branch library and every LINK site.  Please bring your laptop or other wireless device and use this service, we will be happy to see you.

The network name or SSID you should look for is: “Library Public Access“.

After you connect to the network you will need to open up a web browser before you access anything else and go to any web site, try http://google.com if unsure.  You will be redirected to our Internet and Computer use policy which you will need to agree with to gain access.

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View category→

Library Card (3)

How do I get a library card?

To sign up for a library card, visit a LARL location near you. You may print off an application here to bring with you. Those eligible for a LARL library card include:

Any resident with an address within the Lake Agassiz Regional Library region, with the exception of those residing within the city limits of East Grand Forks, regardless of age, who shows an acceptable proof of address, may register for a library card at any LARL agency.

  • Persons who own real property in the region and provide proof of such, even though they reside elsewhere, are eligible for a library card. Library cards may also be issued to all members of their families living at the same address. A note will be added to the customer’s record stating that the customer owns property in the LARL region.
  • Students enrolled at schools and colleges who reside in the region and provide proof of such are eligible for a library card.
  • Nursing homes, hospitals, retirement centers, prisons, businesses, childcare providers and their agencies with an address within the region may apply for borrowing privileges for their institutional library needs.
  • Residents who are unable to visit the library due to physical or other disability and live within the region, may apply for borrowing privileges for their homebound library needs.
  • Non-residents with a current valid library card from a library which has a reciprocity agreement with LARL will be entitled to limited library use.
  • Non-residents not otherwise eligible for a library card may apply for a Fee Card by payment of an annual fee. This card entitles the person, and members of their immediate family living at the same address, use of the library for one year from date of issue. Fee Card customers are entitled to limited library use. East Grand Forks residents are eligible for this type of card.

Permalink.

What should I do if I lose my library card?

If you lose your library card, we suggest contacting your local branch right away so library staff can place a block on your account. This prevents someone else from checking items out on your card if they happen find it. Doesn’t hurt to be on the safe side, right? When it is convenient for you, stop by your local branch and get a new library card, free of charge!

Permalink.

What is a PIN and how can I get one?

Your PIN may be any combination of four or more characters and is needed to check your account, request materials online, or view LARL’s online resources from a remote location. If you already have a card, but not a PIN, you may create and enter your new PIN by visiting our Online Catalog and clicking on My Account.

Permalink.

View category→

Requests (3)

Can I suggest that the library purchase a book or other item?

You betcha! Click here to suggest a purchase. You will need your 14-digit barcode number and PIN in order to log in.

Permalink.

How do I request an item in the collection?

When you find an item in the online catalog that is not currently available at your branch (either it is checked out or at another branch), simply click the “request” button on your screen. You’ll be asked to provide your 14-digit barcode number and your PIN.

Requests & Interlibrary Loan

Click on any item in our Classic Catalog  or Encore Catalog  and follow the instructions to request the item.

Lake Agassiz Regional Library always strives to help you locate library material. At times, LARL is unable to fill your material request. Luckily, LARL partners with the MnLINK network to help you find what you’re seeking. See below for instructions to guide your search for interlibrary loan material.

Check the Lake Agassiz Regional Library’s catalog first, please!

Use Interlibrary Loan to request a book or other item that is not available through Lake Agassiz Regional Library. “Not available” means:

  • Not owned by Lake Agassiz Regional Library
  • All copies of an item are long overdue or missing

Note: Interlibrary loan requests placed for items owned by the Lake Agassiz Regional Library system will be canceled.

Are you looking for something new?

If the item you are looking for has been published in the last 12 months, please make a suggestion for purchase (You will need to login to your account first).

logo mnlink How do I request an item in the collection?

 

 

Use the MnLINK Gateway to search libraries across Minnesota and request items not owned by Lake Agassiz Regional Library.

If you are new to MnLINK or Interlibrary Loan, please visit our Getting Started page.

Permalink.

How can I get a book or other item the library does not own?

If you are looking for an item that is not in the LARL collection, you can often still obtain the item, either by requesting that the library purchase the item, or by borrowing the item from a library outside of the LARL system.

If you would like to suggest that the library purchase a particular item, click here.

logo How can I get a book or other item the library does not own?You can search other Minnesota libraries by using MnLINK, a catalog of most libraries in Minnesota. You only need your 14-digit barcode number to request items through MnLINK. Items will be sent to the library you specify.

Permalink.

View category→

Services (1)

How do I connect to the wireless?

wifi zone How do I connect to the wireless?LARL provides public wireless internet access (WI-FI/802.11bg) at every branch library and every LINK site.  Please bring your laptop or other wireless device and use this service, we will be happy to see you.

The network name or SSID you should look for is: “Library Public Access“.

After you connect to the network you will need to open up a web browser before you access anything else and go to any web site, try http://google.com if unsure.  You will be redirected to our Internet and Computer use policy which you will need to agree with to gain access.

Permalink.

View category→