FAQs

General

How do I contact my nearest LARL location?

You can find contact information for all LARL locations on our Locations & Hours page. Don’t be shy!

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Can I suggest that the library purchase a book or other item?

You betcha! Click here to suggest a purchase. You will need your 14-digit barcode number and PIN in order to log in.

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How can I find jobs at the library?

A list of current employment opportunities will appear on our employment page.

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How do I get a library card?

To sign up for a library card, visit a LARL location near you. You may print off an application here to bring with you. Those eligible for a LARL library card include:

Any resident with an address within the Lake Agassiz Regional Library region, with the exception of those residing within the city limits of East Grand Forks, regardless of age, who shows an acceptable proof of address, may register for a library card at any LARL agency.

  • Persons who own real property in the region and provide proof of such, even though they reside elsewhere, are eligible for a library card. Library cards may also be issued to all members of their families living at the same address. A note will be added to the customer’s record stating that the customer owns property in the LARL region.
  • Students enrolled at schools and colleges who reside in the region and provide proof of such are eligible for a library card.
  • Nursing homes, hospitals, retirement centers, prisons, businesses, childcare providers and their agencies with an address within the region may apply for borrowing privileges for their institutional library needs.
  • Residents who are unable to visit the library due to physical or other disability and live within the region, may apply for borrowing privileges for their homebound library needs.
  • Non-residents with a current valid library card from a library which has a reciprocity agreement with LARL will be entitled to limited library use.
  • Non-residents not otherwise eligible for a library card may apply for a Fee Card by payment of an annual fee. This card entitles the person, and members of their immediate family living at the same address, use of the library for one year from date of issue. Fee Card customers are entitled to limited library use. East Grand Forks residents are eligible for this type of card.

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Can I provide feedback?

Yes you can, and please do! Feedback from community members helps us to serve you better! Feedback is welcomed in person, over the phone, via email, or by filling out this online form. If you wish to contact your local branch, visit our hours and locations page for contact information.

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Can I volunteer?

Why, yes! Volunteer needs and opportunities differ at each branch location. Visit your nearest branch to fill out a volunteer application.

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Can I donate money?

Well, twist our arms! Cash donations are graciously accepted in person at each LARL location, or via our PayPal account.

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When is the library closed/what are holiday hours?

Holiday Closings

Sun

April 20, 2014 Easter Sunday

Mon

May 26, 2014 Memorial Day

Fri

July 4, 2014 Independence Day

Mon

September 1, 2014 Labor Day

Mon

October 13, 2014 Columbus Day

Tue

November 11, 2014 Veterans Day

Wed

November 26, 2014 Thanksgiving Eve (All locations close by 5:00 pm)

Thu

November 27, 2014 Thanksgiving Day

Wed

December 24, 2014 Christmas Eve (All locations close by noon)

Thu

December 25, 2014 Christmas Day

Wed

December 31, 2014 New Year’s Eve (All locations close by 5:00 pm)

Thu

January 1, 2015 New Year’s Day

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How do I renew my items?

You can renew what you’ve checked out one time…unless someone else is waiting for it. Then you have to bring it back. Everyone shares. Isn’t that great?!

Here’s how you renew:

1) Go to My Account and enter your Library Card Number and Pin.

2) Go to Items Checked Out and highlight what you’d like to keep longer.

3) Renew your selected items and enjoy your stuff for three more weeks! (We want our DVDs back in one week please. Those are wildly popular around these parts.)

Insider Tip #1!
If the item is overdue, this renewing online business will be a no-go. Just call your friendly local library and our staff will be able to help!

Insider Tip #2!
Sometimes you’ll get a message that there is a problem with your account and that just means that your local librarian wants to make sure we have all your contact information up-to-date. Or, unfortunately, you have a fine higher than $30, in which case we can’t lend you anything else until you bring our stuff back.

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What should I do if I lose my library card?

If you lose your library card, we suggest contacting your local branch right away so library staff can place a block on your account. This prevents someone else from checking items out on your card if they happen find it. Doesn’t hurt to be on the safe side, right? When it is convenient for you, stop by your local branch and get a new library card, free of charge!

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What is a PIN and how can I get one?

Your PIN may be any combination of four or more characters and is needed to check your account, request materials online, or view LARL’s online resources from a remote location. If you already have a card, but not a PIN, you may create and enter your new PIN by visiting our Online Catalog and clicking on My Account.

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