Digital Library Support

Other Resources

Expired Account

If you receive an error when logging into your LARL Digital Library account that says your account is expired you will need to contact your home library and speak to a staff member there.  Library accounts expire every 3 years from the time they are created or last renewed.  When you contact your home library they will review your account information to make sure we have up to date information.  You may need to provide proof of current residency or property ownership.

Please visit our hours and location page to see how to contact your home Library.

Digital Library Support Form

Please fill out this form to request assistance with using the Lake Agassiz Digital Library.

Your Name (required)

Your Library Card Number (required)

Your Email (required)

Which LARL location do you use? (required)

Is this the first time you have used this service? (required)

Are you trying to use eBooks or Audiobooks?

What kind of device do you own?

Which format of eBook or Audiobook are you having problems with?

Please enter the titles of the eBooks or Audiobooks you are attempting to use.

Please describe the problem you are having. Please be as detailed as possible.

Please enter the full text of any error messages you are receiving and indicate at which point in the transaction it occurs.

Do you have any screenshots of the problem you can add?
Please visit http://take-a-screenshot.org to learn how!